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Dear Customers,
We are happy to launch our new site. It has been a long process, complicated by the pandemic, but it is finally here. While we are continuing to improve the site, we believe that it is ready to take orders. Before you visit the brand new www.teavendor.com, there are a few things that you should know:
1. As stated in an email we sent a while back; we’ve streamlined our item list. The pandemic taught us a lot, and the vast, unmanageable list of teas we used to sell was unsustainable. We’ve brought the number of teas down to what we believe is a reasonable number.

2. Our teas will now come prepacked in 2-pound bags or 25-pound boxes. This change is easier for us to maintain and will ensure the quality of our teas.

3. Unfortunately, we were unable to transfer accounts from the old site to the new one. That means that your order history will be unavailable. We are looking into recovering old order data, but for now, you will need to create new accounts and place your orders from scratch. We apologize for this inconvenience.
We are happy that we finally addressed the comments and complaints you all had about our previous site’s speed and performance. We will also continue to improve the site as time goes on. 

Thank you,
Brendan Shah, CEO
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